AfterCall
"AfterCall cuts hospital readmissions by replacing manual follow-up calls with an AI agent that checks in on every discharged patient — automatically, consistently, and at 1/10th the cost."
The Idea
AfterCall is an AI-powered voice agent that automatically calls hospital patients after discharge, conducts structured clinical check-ins tailored to their procedure, and flags patients showing red-flag symptoms for immediate human follow-up. It solves the $26B hospital readmission problem by replacing the "overworked nurse with a clipboard" model with automated, consistent outreach that syncs directly to the hospital's records. Revenue comes from per-contact pricing for clinics ($2–5/call) and enterprise contracts ($10–50k/mo) for hospital systems.
Who It's For
Hospital Chief Nursing Officers, VP of Quality, and discharge planning managers at community hospitals (100–500 beds) who are actively being penalized by CMS for readmission rates.
What's Built
In Scope:
- Staff auth (sign-up, login, logout, roles)
- Patient enrollment (add patient with procedure type, discharge date, contact info)
- Follow-up sequence configuration (day 1, 3, 7 with procedure-specific question sets)
- Simulated AI call execution with structured Q&A and red-flag detection
- Call log with transcript, pain scores, medication adherence, and flag status
- Escalation dashboard showing flagged patients requiring human callback
- Patient detail view with full post-discharge timeline
Out of Scope (v1):
- Real telephony (Twilio/Vonage) integration
- EHR/Epic FHIR integration
- HIPAA-compliant hosting (required for production)
- Real voice synthesis
- Billing/payment